Common Questions

Find answers to frequently asked questions about our products and services

How long does installation take?

Typically 1-3 days depending on the complexity of your setup. We schedule installations at your convenience.

Do you provide training?

Yes! We provide comprehensive on-site training for you and your staff as part of our installation package.

What ongoing support is available?

We offer 24/7 phone support, on-site visits when needed, and regular software updates to all our customers.

Can I upgrade my system later?

Absolutely! Our solutions are scalable and can grow with your business. Add terminals, features, or locations anytime.

What payment options are available?

We offer flexible payment plans including upfront purchase or monthly service agreements to suit your budget.

Do you work with existing hardware?

In many cases, yes! We can assess your current hardware and advise on compatibility or upgrade options.

Which industries do you serve?

We serve a wide range of industries including retail, supermarkets, butcheries, wholesale, restaurants, bars, hotels, and lodges.

Do you offer after-sales support?

Yes, we provide comprehensive after-sales support including technical assistance, software updates, and hardware maintenance.

Still Have Questions?

Our team is here to help. Contact us for more information about our POS solutions.